FAQ

Account & sign-up

Q: What do I need to sign up? How do I get the trial credit? A: Register with email and verify it. Then contact our support (WeChat / Telegram / email — see Support) to claim free trial credit, usable for pay-as-you-go.

Q: Third-party login? A: Email sign-up plus some third-party logins (as shown on the login page).

Usage & integration

Q: How do I call it? Do I rewrite code? A: HJToken is OpenAI/Anthropic-compatible. Change base_url to https://api.hjtoken.cn (OpenAI-compatible uses /v1) and api_key to your key — no logic changes. See Quick Start.

Q: Which models are supported? A: Claude, OpenAI (ChatGPT/GPT/o-series/Codex), Gemini and more. See Pricing for the live list.

Q: Cursor / Claude Code / Cherry Studio? A: Yes — see Quick Start · Popular clients.

Billing & top-up

Q: How is it billed? A: Per token in real time (official USD rates, input/output priced separately); or via subscription. See Models & Pricing.

Q: Why USD prices but CNY payment? A: Prices are USD-based; via Alipay they're converted at the current rate, shown at checkout.

Q: How fast does top-up credit arrive? A: Immediately once the order is confirmed. If it doesn't, do NOT pay again — check Orders or contact support.

Subscriptions

Q: Does a plan conflict with balance? A: No — plan quota covers its platforms; the rest uses your balance. See Subscriptions.

Q: VIP vs SVIP? A: VIP targets one platform; SVIP aggregates Anthropic / OpenAI / Gemini.

Referral

Q: What's the rebate rate? A: Currently 10%, with a freeze period, reward window and per-invitee cap. See Referral.

Refunds & more

Q: Refunds? A: This is a virtual digital service; consumed amounts are non-refundable. For unused balance, contact support. Terms of Service prevail.

Q: Errors / can't call? A: Check the key validity, balance/subscription, and model name; still stuck? Contact Support with the error details.

Q: How is my account secured? A: Enable 2FA and safeguard your API keys.