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Contact & Support

Questions or partnership inquiries? Reach out.

Contact

  • Website: https://hjtoken.cn
  • Email: support@hjtoken.cn
  • WeChat: hjtoken (QR code in the site footer)
  • Telegram: @HJToken (QR code in the site footer)
  • Tickets / support: available in-app after login

🎁 New-user trial credit: after signing up, reach us on any channel above to claim it — try before you commit.

When reporting an issue, please include: account email, time, the model/endpoint involved, and the full error message or screenshot — it helps us resolve faster.

Self-service checks

  1. Call fails: verify API key, sufficient balance/subscription, and a valid model name (see Pricing).
  2. Payment not credited: check Orders first; don't pay twice.
  3. Can't log in: use password reset; if 2FA is on, keep your authenticator time in sync.
  4. More in the FAQ.

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